Helping over 30,000 ICE members, former members and their families
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I was aware of the Ben Fund but didn’t appreciate the level of support you cover
Our son faced a lengthy stay in a regional hospital after he was born. The hospital was 150 miles from home which meant taking some unpaid leave during this time.
It was a colleague that mentioned that I should get in touch to see whether there was any help the Ben Fund could offer us. Before making contact, I researched the website and was surprised at the level of support on offer, but I was convinced that you wouldn’t be able to help us.

The beginning of the Covid-19 pandemic was a difficult time for me and my wife
I was out of work from January 2020. Although I had interviews lined up, they were all postponed due to the pandemic. I wasn’t sure what I should do.
I had never sought any government benefits before, so I had no idea how to apply or how much I was entitled to. I was aware of the ICE Benevolent Fund but did not know how they could help.
*The image used in this case is a representation of our beneficiary to retain his privacy (photo by SewCream on Shutterstock)

When my son, Eric, was diagnosed with autism spectrum disorder, I didn’t know where we could go to get help
Like many ICE members, Jim contributes to the Ben Fund each year with an annual voluntary donation but when his family faced their own financial pressure, he wasn’t entirely sure whether they could approach the Ben Fund for help or if their situation was critical enough to qualify for support.